FAQ
Where is Ratchet Decals located?
Ratchet Decals is a SoCal based online store.
When will my order be shipped?
All orders are shipped the next business day via First Class Mail, USPS.
Can I cancel my order?
If your order has not yet shipped, please email orders@ratchetdecals.com to cancel your order.
Do you accept returns?
Yes, email orders@ratchetdecals.com with your return inquiry and we will provide you with instructions and a prepaid return label at no cost.
Can I change my custom text?
Yes, if your order has not yet shipped, email orders@ratchetdecals.com to get your text changed.
I'm trying to purchase a bulk amount, is this possible?
Yes, please email orders@ratchetdecals.com and we will assist you.
When will my email by responded to?
Most emails are answered within 1-12 hours.