Contact
orders@ratchetdecals.com

FAQ

Where is Ratchet Decals located?

Ratchet Decals is a SoCal based online store.

 

When will my order be shipped?

All orders are shipped the next business day via First Class Mail, USPS. 

 

Can I cancel my order?

If your order has not yet shipped, please email orders@ratchetdecals.com to cancel your order.

 

Do you accept returns?

Yes, email orders@ratchetdecals.com with your return inquiry and we will provide you with instructions and a prepaid return label at no cost.

 

Can I change my custom text?

Yes, if your order has not yet shipped, email orders@ratchetdecals.com to get your text changed.

 

I'm trying to purchase a bulk amount, is this possible?

Yes, please email orders@ratchetdecals.com and we will assist you. 

 

When will my email by responded to?

Most emails are answered within 1-12 hours.